JACKSONVILLE, Fla. – A Jacksonville mother was at her home in northwest Jacksonville Monday night when she heard a “big boom” coming from her 15-year-old daughter’s bedroom.
Teleshia Jones opened the door to see the ceiling collapse, leaving a hole and debris strewn across the floor.
“Thank you God [my daughter] wasn’t home because it was going to be a big problem, ”Jones told Action News Jax’s Robert Grant.
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She rents the home from Lifestyle Rentals, which has an office on Blanding Boulevard in West Jacksonville.
She signed the lease in June 2019 and said a leaking ceiling had been an ongoing problem in both the bedrooms and the kitchen.
She showed Action News Jax a work order to fix the issue in August 2020, which has been completed.
However, she said it was only a temporary fix and she had never seen it this bad.
“When it rains again, everything comes down. It’s over, ”she said.
Jones added that someone was home on Monday to put a tarp over the roof before the heavy storms on Monday night.
According to Jones, who placed a work order Tuesday morning to have the ceiling repaired, the ceiling collapsed around 11 p.m. on Monday.
Action News Jax went to the Lifestyles Rentals front office and asked how long it would be before someone investigated the damage.
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A receptionist said she was aware of the problem but was not responsible for the planning.
After our visit, Jones said a mechanic had come to clean up the debris and put a plastic cover over the hole.
Action News Jax law and security expert Dale Carson said under Florida law renters have the right to “structurally sound” housing.
He said if your rented space becomes uninhabitable, you should inform your landlord in writing of the problem.
A landlord then has seven days to correct the problem.
If this isn’t fixed, Florida Bar says renters have the right to terminate a lease.
Tenants can also request other accommodation while work on the building is completed.
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Jones’ lease expires in June.
“I just want to go to this point,” she said.
She told Action News Jax that she would write to the problem on Wednesday so that Lifestyle Rentals can fix the problem for up to a week.